ARV is required to protect and manage the Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling Alpine Resorts in line with the Alpine Resort (Management) Act 1997 (the Act) and the Alpine Resort (Management) Regulations 2020 (the Regulations).

ARV may issue warnings or infringements for a variety of offences including:

  • Entering the resort without paying the permit entry fee
  • Failing to carry or fit wheel chains
  • Bringing in an animal without authorisation
  • Parking
  • Improper use of the ski fields
  • Environment
  • Safety.

The Infringements Act 2006 and the Fines Reform Act 2014 set the standard framework for how fines are issued and enforced.

Permit Areas and Parking Rules

All ARV managed alpine resorts operate as permit areas during the declared snow season. If a vehicle stops anywhere within a resort boundary - even briefly - a parking offence may occur unless the vehicle holds a valid resort entry permit. This includes short stops for drop offs or pick ups.

You may receive an infringement notice if a vehicle:

  • Stops or parks without a valid resort entry permit during the declared snow season.
  • Does not comply with permit conditions.
  • Does not follow posted signage, traffic controls, or other resort directions.
  • Has a vehicle registration number that does not match that provided for the entry permit.

These rules apply at all times and help ensure safe, fair, and efficient access across resort operational areas.

Entry Permits

Information coming soon.

Receiving an ARV Infringement Notice

If you receive an infringement notice, you have several options available to you:

  • Pay the infringement within 21 days.
  • Nominate another driver if you were not responsible for the offence.
  • Apply for an internal review of the infringement.
  • Dispute your fine in court.

To view your infringement, including photos if applicable, and to manage please follow the instructions on your infringement notice or:

Mt Buller and Mt Stirling
Get in touch via (03) 5777 6077 or email parking.mtbuller@alpineresorts.vic.gov.au
Make payment over the phone (Visa or Mastercard only) or via EFT: BSB: 063-711 ACC: 10196430 (Reference: [NOTICE_NUMBER])

Mt Hotham and Falls Creek 
Get in touch via (03) 9058 6656, visit the website to see your infringement details or make payment
https://alpineresorts-ssp-imaas.orikan.tech/

How to Nominate Another Driver

If you weren’t the person that had the vehicle at the time of the offence, you need to tell us who was driving. This is called nominating the responsible driver.

You should only nominate if:

  • Someone else was the driver responsible for the vehicle at the time of the offence.
  • You sold the vehicle to someone else, or disposed of the vehicle, before the offence date.
  • You believe the vehicle or number plates displayed on the vehicle were stolen or cloned.

Your nomination may not be accepted if you don’t correctly identify the person responsible. You will need to give information about them such as their full name, address, driver licence number and date of birth.

If you want to nominate, do not pay the fine, even if the driver is a family member. Wait for the fine to be re-issued to the person you nominated and they can make a payment.

You must tell the truth when nominating, it is against the law to say someone was driving if they weren’t. If you give false information when nominating, you can be fined more than $10,000 and have your driver licence suspended. The fine is even higher for a company that gives false information.

Your name can be given to the person you nominate if they want to reject the nomination. If you think this might be a safety risk for you, you can request an internal review or submit a Family Violence Scheme application if eligible.

Internal review

If you believe a fine has been incorrectly issued or there is a valid reason why your fine should be withdrawn, you may be able to ask for a review. In most cases, you can only apply for one review for each fine.
You can only ask for a review under one of the eligible grounds and you have to provide supporting evidence to support the reasons you are asking for a review. The application may not be successful if you don’t apply under an eligible ground or provide supporting evidence.

Eligible grounds

Person Unaware

You can request a review under the Person Unaware ground if all the following apply:

  • you found out about the fine within the last 14 days

AND

  • the fine was not personally given to you by an officer.

You must apply on this ground within 14 days from when you found out about the fine or your application will not be successful.

Your application may not be successful unless you provide evidence showing you did not know about the fine. This could be a copy of your passport or boarding pass showing you were overseas, an invoice from a removalist showing that you moved house, a VicRoads address change confirmation, or a report about mail theft.

If you moved house but you did not change your authorised address with the relevant agency (for example, VicRoads) within 14 days of moving, your application may not be successful.

If your Person Unaware application is successful, you will be granted a further 21 days to deal with your fine.

Contrary to Law

You can request a review under the Contrary to Law ground if you believe that the enforcement agency's decision to fine you was inconsistent with the law.

For example, the officer who issued the fine acted unlawfully, improperly or outside their authority or the fine does not comply with the legal requirements of an infringement notice.

Mistake of Identity

You can request a review under the Mistake of Identity ground if you have been incorrectly identified as the person who committed an offence, and you have evidence to support your claim.

For example, someone provided your licence or gave your details to police, or you have the same name as another person or family member and the wrong person received the fine.

You cannot apply on this ground if:

  • someone else was driving your vehicle at the time of the offence, or
  • you are the registered owner of the vehicle and you received a camera-detected fine. If that has happened, you should Nominate the responsible driver.

If you didn’t nominate the driver and your fine has reached the Notice of Final Demand or Enforcement Warrant stage, you cannot request a review on this ground.

Exceptional Circumstances

You can request a review under the Exceptional Circumstances ground if you can show that the offence occurred due to circumstances that were out of the ordinary, unavoidable, or exceptional.

For example, a medical emergency or a vehicle breakdown. Your application may not be successful unless you provide evidence showing what happened.

Special Circumstances

These circumstances are very specific. You should only select the Special Circumstances ground if you committed the offence and can show that:

  • at the time of the offence you:
  • had a mental or intellectual disability, disorder, disease or illness
  • had a serious addiction to drugs, alcohol or a volatile substance
  • were homeless
  • were a victim of family violence,

OR

  • you cannot deal with your fines because you have severe or disabling long-term circumstances or condition, even you didn’t have it at the time of the offence.

You will need to provide evidence from a qualified practitioner or agency to support your application.

For more information on what is required and how to apply, see: Special Circumstances.

What do I need to include in my application?

You need to provide evidence to support the claims made in the application. You should provide as much information and supporting documentation as you can.

The type of information and supporting documents will depend on the ground you are requesting the review under. Some examples of the types of evidence you can provide are:

  • medical reports
  • bank statements
  • hospital admissions documentation
  • police statements or reports (including mail theft reports made to Victoria Police or Australia Post)
  • images of the alleged offence (if relevant to your grounds) – for images of Victoria Police issued fines visit view your fine
  • travel documentation (for example, copies of flight itineraries, date-stamped passports, boarding passes, or international movement records)
  • removalist invoices
  • tow truck or mechanic's invoices
  • identification documents (for example, driver's licence, birth certificate)
  • Motor Vehicle Transfer documents or other proof of sale of a motor vehicle

What Happens After I Apply

After you apply, any fines included in the application will be put on hold while the application is reviewed.

Your application will be decided within 90 days, using the information you gave. You may be asked to give more information; you should respond to these requests quickly.

Once a decision has been made, you will receive a letter in the post.

If your application is successful, the enforcement agency can decide to:

  • withdraw the fine and take no further action against you
  • withdraw the fine and issue an official warning instead
  • refer the matter to the Magistrates' Court (or the Children's Court if you're under 18)
  • approve a payment arrangement
  • waive or vary any fees associated with the fine
  • waive or vary any additional steps imposed by the fine, or
  • confirm its decision to issue you with the fine.

If your application is not successful, you will receive a notice by mail to confirm:

  • the agency's decision
  • how much you need to pay
  • when you need to pay it by
  • any other options available to you.

If your application is not successful, you can apply to have your matter heard in the Magistrates' Court – see: Dispute your fine in court.

This gives you a chance to present your evidence in front of a magistrate, who will decide the outcome.

Dispute Your Fine in Court

If you have been issued with an infringement notice for an offence, you can choose to have the matter heard in court.

Before you apply to go to court, you may wish to consider requesting an internal review instead. As the outcomes of a court hearing can be different from those of an Infringement Notice, you may wish to seek legal advice before electing to go to court.

What happens after you apply

If your application to go to court is accepted:

  • the matter will be listed at the Magistrates' Court
  • you may need to appear before the court at a specified date and time (you'll be notified of your court date, time, and location in the post).  This is called a hearing.

If you don't go to your hearing, the court can decide the matter in your absence.

Possible outcomes of a court hearing

The magistrate will hear your case and decide on an appropriate penalty. They may decide to:

  • record a conviction if they find you guilty
  • issue you with a new fine (the penalty may be either more, or less, than the amount on your Infringement Notice)
  • dismiss or discharge your case
  • adjourn (delay) the matter
  • order you to do unpaid community work.

Fines Vic

To find out more about the fines system in Victoria navigate to https://online.fines.vic.gov.au/Infringement-fines or check out their fines lifecycle here About infringements.

Page last updated: 15/05/26