Organisational Structure
Amber Gardner
Chief Executive Officer
Melanie Kay
General Manager, Corporate Services
Annie Volkering
General Manager, Assets Land Management and Strategic Development
Danny Edmunds
Acting General Manager, Mt Baw Baw
Alan Arthur
General Manager, Mt Buller / Mt Sterling
Colleen Gwynne
General Manager, Falls Creek
Callum Brown
General Manager, Lake Mountain
Natalie Valentine
General Manager, Mt Hotham
ARV is structured to ensure each resort can focus on delivering high quality in-resort operations and visitor services, supported by a central corporate team that provides the enabling functions required for consistent, efficient and accountable delivery across all resorts. The central team sets shared standards, maintains common systems and frameworks, and ensures organisational continuity across diverse resort environments.
This operating model allows resort teams to concentrate on delivering specialised, place-based operational excellence that responds directly to the distinct conditions, visitor demands and environmental characteristics of each resort. Resort teams are empowered to tailor operational planning, service delivery and on-mountain management to their specific environment, climate conditions, infrastructure needs, community expectations and visitor behaviours, ensuring each resort’s unique strengths are fully realised and positioned as core organisational priorities.
Specialised expertise that is not efficient or necessary for each resort to maintain year-round is provided centrally, ensuring high level capability is available exactly when needed. Centrally coordinated technical, regulatory, digital, commercial, planning and governance functions deliver timely, dedicated support that reduces duplication, lowers cost and maintains consistency in organisation wide systems, compliance and performance