ARV continues to strive for organisational excellence, and a key part of this is establishing a formal External Complaints and Grievances process and making it available for all stakeholders and visitors to access. If you have a complaint about the service, the operation or your interaction with ARV, we want to hear about it.
To access the Complaints Form - click here.
All submissions will be handled with sensitivity and following proper process.
Page last updated: 07/03/25